Our FAQs
Frequently Asked Question
With over 15 plus years of experience, Best 1 Cleaning guarantees the cleanest and safest indoor environment for your family or business.
General & Trust
1. What is included in your standard cleaning service?
Our Regular Cleaning covers weekly or bi-weekly maintenance. This includes dusting surfaces, vacuuming carpets, sweeping and mopping floors, sanitizing bathrooms, wiping down kitchen counters/appliance exteriors, and emptying trash bins.
2. Do I need to be home during the cleaning session?
It is completely up to you. Many of our clients prefer to provide access via a lockbox or key and return to a spotless home. If you prefer to be present, our team is happy to work around you.
3. Are your cleaners professionally trained and trusted?
Absolutely. Every member of our team is fully vetted, background-checked, and professionally trained to handle your space with the utmost care, respect, and confidentiality.
Services & Customization
4. What is the difference between Regular and Deep Cleaning?
Regular Cleaning maintains an already clean home. Deep Cleaning is a thorough top-to-bottom scrub recommended for first-time clients—it includes scrubbing baseboards, detailed vent/blinds dusting, deep bathroom grout cleaning, and heavy kitchen grease removal.
5. Can I request cleaning for the inside of my oven and fridge?
Yes, absolutely. Inside oven and fridge cleaning can be easily added to our Deep Cleaning or Move-In/Move-Out services upon request.
6. Do you bring your own cleaning supplies and equipment?
Yes, our team comes fully equipped with premium cleaning supplies and high-quality equipment. If you have specific surfaces that require specialized products, just let us know in advance.
Booking & Special Packages
7. What does the Move-In / Move-Out service cover?
Tailored for tenants, landlords, and realtors, this service is for empty homes. It covers deep bathroom sanitization, inside cabinets, drawers, closets, full fridge and oven interiors, and spot cleaning walls to make the property move-in ready.
8. How do I book a cleaning session or get a quote?
Booking is quick and effortless. You can select your desired service and secure your slot directly through our online booking form, or reach out to our team via phone or email.
9. Can I customize my cleaning plan or schedule recurring services?
Yes, we offer flexible scheduling for weekly, bi-weekly, or monthly maintenance. If you have specific areas you want us to focus on or skip, we can customize the plan to fit your exact routine.
